Send us the part number, required quantity and destination country through our Request a Quote form. We will provide pricing, availability and an estimated dispatch time.

Yes. Pricing may vary depending on the part number, order quantity and current availability. If you have a target price or competing quotation, let our sales team know so we can review it.

Yes. We stock and source discontinued PLC, DCS and industrial control components. Please provide the exact part number and revision, if applicable, so we can check availability.

We supply original industrial automation parts in conditions such as Factory New, New in Sealed Package and New in Original Package. The condition and packaging details are confirmed in the product listing or quotation.

Most in-stock items can be dispatched on the same day when cleared payment is received before 2:00 PM (UTC+8). Indent items typically require 1–3 weeks, depending on sourcing availability.

We commonly arrange shipments through DHL, FedEx, UPS and other international couriers. Shipping options and costs depend on the destination, package size, weight and delivery requirements.

Yes. International shipments include a commercial invoice, packing list and available supporting documents. Tracking information is provided after dispatch.

We accept bank wire transfers in USD, EUR, GBP and RMB/CNY. Cleared payment is required before shipment unless the written quotation specifies otherwise. We do not accept credit cards or offer credit terms.

Products generally carry a 12-month warranty unless otherwise specified in the quotation or product listing. Contact our team with your order details if you need warranty assistance.

Eligible products may be returned within 30 days of delivery, subject to our return policy. Contact us for authorization before returning any item. Product condition and packaging requirements apply.